Processing & Shipping
Processing:
Once you have placed an order on our site you will receive a confirmation email. To cancel an order please email us at marsajuin@gmail.com. Once you have received a tracking number your order will be unable to be cancelled.
Once an order has been fully placed we are unable to switch items or sizes. So be sure to order the correct sizes, colors, & include the correct address and email.
Please allow 1-3 business days for your order to be shipped. Once it has been shipped you will receive a confirmation email with a tracking number.
Mars à Juin warehouse hours are from 10am-7pm Mon-Fri. All orders are shipped from our warehouse. Any order placed on Friday after 11am will be sent out on the following Monday.
Shipping:
We ship Domestic orders using J&T standard shipping. We offer free shipping all across Indonesia. Please give express shipping options 1 day to ship after placing (except on weekends).